Shipping policy

Shipping Policy

We aim to get your orders to you as quickly and affordably as possible. Below are our standard shipping rates and delivery guidelines within New Zealand.

Auckland
 • Orders over $60 – Free shipping
 • Orders under $60 – Flat rate $8.00

North Island (outside Auckland)
 • Orders over $80 – Free shipping
 • Orders under $80 – Flat rate $12.00

South Island
 • Orders over $150 – Free shipping
 • Orders under $150 – Flat rate $18.00

Processing & Delivery Times
 • Orders are processed within 1–2 business days.
 • Delivery times vary depending on your location:
 • Auckland: 1–3 business days
 • North Island: 2–5 business days
 • South Island: 3–7 business days
 • Rural addresses may take an extra 1–3 business days.

Additional Information
 • Shipping rates are calculated based on the total order value after discounts and after taxes.
 • We currently ship within New Zealand only.
 • Tracking information will be emailed to you once your order has been dispatched.

If you have any questions about shipping or need help with your order, please contact us at hello@woohoopawsomepets.co.nz